🔒 Data & Privacy

Zeetben Privacy Policy – How We Protect Your Data

Your personal information belongs to you. This privacy policy explains exactly what data zeetben collects, why we collect it, how we use it, and what rights you have over it. We've written this in plain language — no legal jargon designed to confuse.

Last updated: January 2025
SSL Encrypted
All data in transit
No Data Selling
We never sell your info
Minimal Collection
Only what we need
Your Rights
Access, edit, delete

Summary: Zeetben collects only the data needed to run your account, process payments, and keep the platform secure. We do not sell your data to third parties for marketing. You have the right to access, correct, and delete your personal information at any time by contacting us.

01 Overview

This privacy policy applies to all users of the zeetben platform, including the website at zeetben.club and the zeetben mobile app. It explains how zeetben collects, stores, uses, and protects your personal data when you register, play games, make transactions, or interact with our support team.

Zeetben is the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your data is processed, and we are accountable for keeping it safe.

By registering on zeetben, you acknowledge that you have read this privacy policy and that you consent to the collection and use of your data as described here. If you do not agree with this policy, you should not register or use the zeetben platform.

We review and update this policy regularly. The most current version is always available on this page. If we make significant changes, we will notify registered players via email or an in-platform message before the changes take effect.

02 What We Collect

Zeetben collects personal data in two ways: information you provide directly, and information generated automatically when you use the platform.

Information you provide

  • Full name and date of birth (required for registration and age verification).
  • Mobile phone number linked to your bKash, Nagad, or Rocket account.
  • Email address, if provided during registration or support contact.
  • Identity documents submitted during verification (such as a national ID or passport).
  • Any information you share when contacting our support team via live chat or email.

Information collected automatically

  • Device information: device type, operating system, browser type and version.
  • IP address and approximate location data derived from your IP.
  • Session data: login times, session duration, pages visited on zeetben.
  • Transaction data: deposit amounts, withdrawal requests, payment method used, transaction timestamps.
  • Gameplay data: games played, bet amounts, game outcomes, bonus usage.
  • Cookie and tracking data (see Section 5 for full details).
Data Type Source Required?
Name & date of birth You (registration) Yes
Mobile number You (registration) Yes
Identity documents You (verification) When requested
Device & IP data Automatic Yes
Transaction history Automatic Yes
Gameplay data Automatic Yes
Support communications You (support contact) When applicable

03 How We Use Your Data

Zeetben uses your personal data only for the purposes described below. We do not use your data for purposes that are incompatible with these stated uses without first obtaining your consent.

  • Account management: To create and maintain your zeetben account, verify your identity, and manage your login credentials.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Age and identity verification: To confirm that you meet the 18+ age requirement and that your account details are accurate.
  • Platform security: To detect and prevent fraud, money laundering, account sharing, and other prohibited activities.
  • Customer support: To respond to your queries, resolve disputes, and improve our support processes.
  • Responsible gaming: To monitor gameplay patterns and identify players who may need support, and to apply deposit limits or self-exclusion settings you have requested.
  • Legal compliance: To comply with applicable laws and regulations, including anti-money laundering requirements and any requests from regulatory authorities.
  • Platform improvement: To analyse usage patterns and improve the zeetben platform, games, and user experience.
  • Communications: To send you important account notifications, transaction confirmations, and updates about changes to our terms or policies. We do not send unsolicited marketing emails.

No marketing without consent: Zeetben does not send promotional emails or SMS messages unless you have explicitly opted in. You can opt out of any marketing communications at any time by contacting our support team.

04 Data Sharing

Zeetben does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. We share your data only in the limited circumstances described below.

  • Payment providers: We share the minimum necessary data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
  • Identity verification services: When we need to verify your identity, we may share your submitted documents with a third-party verification provider. These providers are contractually bound to handle your data securely and only for the purpose of verification.
  • Regulatory authorities: We may be required by law to share certain data with regulatory bodies, law enforcement agencies, or courts. We will only do so when legally obligated and will share the minimum data required.
  • Anti-fraud and AML services: We may share transaction data with anti-money laundering screening services to comply with our legal obligations. These services do not use your data for any other purpose.
  • Business transfers: In the event that zeetben is acquired by or merged with another company, your data may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

We never sell your data. No third-party advertiser, data broker, or marketing company receives your personal information from zeetben. If you receive unsolicited contact claiming to be from zeetben, please report it to [email protected] immediately.

05 Cookies

Zeetben uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use the site. Here's what we use and why.

  • Essential cookies: These are required for the platform to function. They keep you logged in during your session and remember your preferences. You cannot opt out of essential cookies without stopping use of the platform.
  • Analytics cookies: We use anonymised analytics data to understand which pages are visited most, how long players spend on the platform, and where technical issues occur. This helps us improve zeetben over time.
  • Security cookies: These help us detect suspicious activity, such as login attempts from unusual locations or devices, and protect your account from unauthorised access.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use the core features of zeetben, but some personalisation features may not work as expected.

No third-party advertising cookies: Zeetben does not use advertising networks or retargeting cookies. We do not track your activity across other websites.

06 Data Retention

Zeetben retains your personal data for as long as your account is active and for a period after account closure as required by law and our operational needs.

  • Active accounts: We retain all account and transaction data for the duration of your account's activity on zeetben.
  • Closed accounts: After account closure, we retain your data for a minimum of five years to comply with anti-money laundering regulations and to resolve any disputes that may arise after closure.
  • Identity documents: Verification documents are retained for the period required by applicable law, typically five years from the date of verification or account closure, whichever is later.
  • Support communications: Records of support interactions are retained for three years to help us resolve recurring issues and improve our service.

Once the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

07 Security

Zeetben takes the security of your personal data seriously. We use a combination of technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

  • All data transmitted between your device and zeetben's servers is encrypted using SSL/TLS technology.
  • Account passwords are stored using industry-standard hashing — we cannot see your password, and neither can our staff.
  • Access to personal data within zeetben is restricted to staff who need it to perform their job functions, and all staff with data access are trained in data protection practices.
  • We conduct regular security reviews and vulnerability assessments of our platform infrastructure.
  • Payment data is handled by our payment providers and is not stored on zeetben's servers beyond what is necessary for transaction records.

If you suspect a security breach: Contact our support team immediately at [email protected]. We take all security reports seriously and will investigate promptly. Change your password immediately if you believe your account has been compromised.

08 Your Rights

You have the following rights over your personal data held by zeetben. To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days.

👁️
Right to Access

Request a copy of all personal data zeetben holds about you. We will provide this in a clear, readable format.

✏️
Right to Correction

If any of your personal data is inaccurate or incomplete, you can request that we correct it.

🗑️
Right to Deletion

Request deletion of your personal data, subject to our legal obligations to retain certain records.

⏸️
Right to Restriction

Request that we restrict processing of your data in certain circumstances, such as while a dispute is being resolved.

📦
Right to Portability

Request your data in a structured, machine-readable format so you can transfer it to another service.

🚫
Right to Object

Object to processing of your data for specific purposes, including any direct marketing communications.

09 Minors

Zeetben is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on zeetben or provide any personal information to us.

If we discover that we have collected personal data from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on zeetben, please contact us at [email protected] so we can investigate and take action.

Parents and guardians: If you are concerned that a minor in your household may be accessing zeetben, please contact our support team. We can assist with blocking access and will take any report of underage access seriously.

10 Third-Party Services

The zeetben platform integrates with a small number of third-party services to deliver core functionality. These include payment providers (bKash, Nagad, Rocket) and identity verification services. Each of these providers operates under their own privacy policy.

Zeetben is not responsible for the privacy practices of third-party services. We recommend reviewing the privacy policies of any third-party service you interact with in connection with your zeetben account. We only work with providers who meet our data security standards and who are contractually bound to handle your data appropriately.

The zeetben platform does not contain links to external websites. Any links you see on zeetben lead to pages within the zeetben platform only. We are not responsible for the content or privacy practices of any website you navigate to independently.

11 Policy Changes

Zeetben may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.

The "last updated" date at the top of this page always reflects the most recent revision. We encourage you to review this policy periodically. Your continued use of zeetben after a policy update constitutes acceptance of the revised policy.

Version history: If you want to know what changed in the most recent update to this policy, contact our support team and we will explain the key changes clearly.

12 Contact Us

If you have any questions about this privacy policy, want to exercise your data rights, or have a concern about how zeetben handles your personal information, please get in touch with our team.

  • Email: [email protected]
  • Live chat: Available on the zeetben platform after login, 24 hours a day, 7 days a week.
  • FAQ: Visit our FAQ page for answers to common questions about your account and data.

We aim to respond to all privacy-related requests within 30 days. For urgent security concerns, please mark your email as urgent and we will prioritise your request.

For information about your rights as a player on zeetben, including responsible gaming tools and account management, please also review our Terms and Conditions and Responsible Gaming pages.

How Zeetben Keeps Your Privacy Protected

🔐
End-to-End Encryption

Every piece of data you send to zeetben — from your login credentials to your payment details — travels over an encrypted SSL connection. Nobody can intercept your data in transit.

🚫
Zero Data Selling

Zeetben has never sold player data and never will. Your name, phone number, and transaction history stay within zeetben and the small number of service providers needed to run your account.

🎯
Minimal Data Collection

We only collect what we genuinely need. If a piece of information isn't necessary to run your account, process your payments, or keep the platform secure, we don't collect it.

⚖️
Your Rights, Always Respected

Access your data, correct it, or request deletion — all by sending a single email to our support team. We respond within 30 days and make the process as straightforward as possible.

🧹
Automatic Data Deletion

Once the legally required retention period ends, your data is securely deleted or anonymised. We don't hold onto data longer than we need to — that's a commitment, not just a policy.

👨‍💼
Trained Staff, Restricted Access

Only staff who genuinely need access to your data can see it, and every one of them is trained in data protection. Your information isn't visible to the whole team — access is strictly controlled.

✅ Your Data Is Safe With Us

Play on Zeetben With Full Confidence in Your Privacy

Now that you know exactly how zeetben handles your data, register your account and start playing. We built this platform around trust — and that starts with being completely transparent about your privacy.

18+ only. Please gamble responsibly. Terms and conditions apply.